Privacy Policy

Data Collection

Hollow Log collects the following information to provide our services:

  • Account information (name, email address) provided through Auth0 authentication
  • Tune data you create and store in your archive
  • Sharing preferences and relationships with other users
  • Subscription and payment information (processed securely through Stripe)

How We Use Your Data

We use your data solely to:

  • Provide and maintain the Hollow Log service
  • Process your subscription payments
  • Enable tune sharing features you choose to use
  • Send important service-related communications
  • Improve our service based on usage patterns (aggregated and anonymized)

Data Sharing and Sale

We never sell your personal data or tune information to third parties. Your data is only shared in the following limited circumstances:

  • With other users you explicitly choose to share your tunes with
  • With service providers (Auth0 for authentication, Stripe for payments, AWS for hosting) who are bound by strict confidentiality agreements
  • If required by law or to protect our rights and safety

Data Security

We implement industry-standard security measures to protect your data, including:

  • Encrypted data transmission (HTTPS)
  • Secure database storage
  • Authentication through Auth0's secure authentication system
  • Regular security updates and monitoring

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your account and all associated data
  • Export your tune data (available for paid subscribers)
  • Opt out of non-essential communications

To exercise these rights, contact us at support@hollowlog.app.

Cookies and Tracking

We use essential cookies for authentication and session management. We do not use tracking cookies or third-party analytics that collect personal information.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us at support@hollowlog.app.

Last updated: November 29, 2025